TWOHANDS INTERACTIVE

Privacy Policy

Effective Date: January 1, 2026
Twohands Interactive ('https://www.play-didim.com/', hereinafter referred to as 'Didim') establishes and discloses this Privacy Policy in accordance with Article 30 of the Personal Information Protection Act, in order to protect the personal information of data subjects and to handle related grievances promptly and smoothly.
Article 1 Purpose of Processing Personal Information

Twohands Interactive processes personal information for the following purposes. The personal information being processed will not be used for any purpose other than those listed below. If the purpose of use changes, necessary measures such as obtaining separate consent will be taken in accordance with Article 18 of the Personal Information Protection Act.

1. Provision of Goods or Services

Personal information is processed for the purpose of providing services, delivering content, and processing payments and settlements.

2. Marketing and Advertising

Personal information is processed for purposes including verifying service validity, analyzing access frequency, and generating statistics on members' service usage.

3. Location-Based Service Provision

Location information is collected only while the app is in use (foreground) to provide location-based services and optimize content. The app does not access location information in the background.

Article 2 Retention Period of Personal Information

① Twohands Interactive processes and retains personal information within the retention and use period stipulated by law or agreed upon when collecting personal information from data subjects.

② The retention period for each type of personal information is as follows:

1. Membership Registration and Service Use
  • Items retained: Name, email address, date of birth, gender
  • Retention period: Until membership withdrawal
2. Location-Based Service Use
  • Items retained: Device location information (foreground access only while using the app)
  • Retention period: Immediately deleted upon completion of service use
Article 3 Categories of Personal Information Processed

① Twohands Interactive processes the following categories of personal information:

1. Membership Registration and Service Use
  • Required items: Name, email address, date of birth, gender
2. Location-Based Service Use
  • Collected items: Device location information (GPS or network-based location)
  • Collection method: Automatically collected after user consent while the app is in use (foreground only)
  • No background location access
Article 4 Procedure and Method for Destroying Personal Information

① Twohands Interactive destroys personal information without delay when it becomes unnecessary, such as upon expiration of the retention period or achievement of the processing purpose.

② If personal information must continue to be retained pursuant to other laws even after the agreed retention period has expired or the processing purpose has been achieved, the personal information will be transferred to a separate database (DB) or stored in a different location.

③ The procedure and method for destroying personal information are as follows:

1. Destruction Procedure

Twohands Interactive selects the personal information for which a reason for destruction has arisen and destroys it with the approval of the Personal Information Protection Officer.

2. Destruction Method

Information in the form of electronic files is destroyed using technical methods that prevent the records from being reproduced.

Article 5 Rights and Obligations of Data Subjects and Legal Representatives

① Data subjects may exercise the following rights against Twohands Interactive at any time: request to access, correct, delete, or suspend processing of personal information.

② The rights under Paragraph 1 may be exercised through written request, email, fax, etc. in accordance with Article 41(1) of the Enforcement Decree of the Personal Information Protection Act, and Twohands Interactive will take action without delay.

③ Rights may be exercised through a legal representative or an authorized agent. In such cases, a power of attorney in accordance with Form 11 of the Notice on Personal Information Processing Methods (No. 2020-7) must be submitted.

④ The right to access and suspend processing of personal information may be restricted pursuant to Article 35(4) and Article 37(2) of the Personal Information Protection Act.

⑤ Requests to correct or delete personal information cannot be made if the personal information is designated as a subject of collection under other laws.

⑥ Twohands Interactive verifies whether the person making a request for access, correction, deletion, or suspension of processing is the data subject or a legitimate representative.

Article 6 Measures to Ensure Security of Personal Information

Twohands Interactive takes the following measures to ensure the security of personal information:

1. Regular Internal Audits

Regular internal audits are conducted on a quarterly basis to ensure the security of personal information handling.

Article 7 Installation, Operation, and Opt-Out of Automatic Data Collection Devices

① Twohands Interactive uses 'cookies' that store and retrieve user information in order to provide individually customized services.

② Cookies are small pieces of information sent by the server (HTTP) operating the website to the user's computer browser, and may also be stored on the user's PC hard drive.

a. Purpose of cookie use: Cookies are used to identify visit and usage patterns for each service and website visited by the user, popular search terms, and secure connection status, in order to provide users with optimized information.
b. Installation, operation, and opt-out: You can refuse cookie storage by adjusting the option settings in the browser's Tools > Internet Options > Privacy menu.
c. Refusing cookie storage may cause difficulties in using personalized services.
Article 8 Collection, Use, and Opt-Out of Behavioral Information

Twohands Interactive does not collect, use, or provide behavioral information for online targeted advertising or similar purposes.

Article 9 Criteria for Additional Use and Provision

Twohands Interactive may additionally use or provide personal information without the data subject's consent in accordance with Article 15(3) and Article 17(4) of the Personal Information Protection Act, considering the matters set forth in Article 14-2 of the Enforcement Decree. The following factors are considered when determining whether additional use or provision is appropriate:

  • Whether it is related to the original purpose of collection
  • Whether additional use or provision is foreseeable given the circumstances of collection or processing practices
  • Whether it unreasonably infringes on the interests of the data subject
  • Whether necessary measures for security, such as pseudonymization or encryption, have been taken
Article 10 Personal Information Protection Officer

① Twohands Interactive has designated a Personal Information Protection Officer to oversee all matters related to the processing of personal information and to handle complaints and provide remedies for data subjects.

▶ Personal Information Protection Officer

Name: Yoo Wang-yun

Title: CEO

Contact: sky@play-didim.com

▶ Personal Information Protection Department

Department: Development Team

Contact Person: Seong Ga-young

Contact: sky@play-didim.com

② Data subjects may direct any inquiries, complaints, or requests for remedies related to personal information protection arising from the use of Twohands Interactive's services to the Personal Information Protection Officer or the relevant department. Twohands Interactive will respond and take action without delay.

Article 11 Department for Receiving and Processing Personal Information Access Requests

Data subjects may submit requests to access personal information pursuant to Article 35 of the Personal Information Protection Act to the department below.

Twohands Interactive will endeavor to process personal information access requests promptly.

▶ Department for Receiving and Processing Access Requests

Department: Development Team

Contact Person: Seong Ga-young

Contact: sky@play-didim.com

Article 12 Remedies for Infringement of Data Subject Rights

Data subjects may apply for dispute resolution or consultation with the Personal Information Dispute Mediation Committee or the Korea Internet & Security Agency's Personal Information Infringement Report Center to seek relief from personal information infringement.

  • Personal Information Dispute Mediation Committee: 1833-6972 (no area code) (www.kopico.go.kr)
  • Personal Information Infringement Report Center: 118 (no area code) (privacy.kisa.or.kr)
  • Supreme Prosecutors' Office: 1301 (no area code) (www.spo.go.kr)
  • National Police Agency: 182 (no area code) (ecrm.cyber.go.kr)

A person whose rights or interests have been infringed by a disposition or omission by the head of a public institution in response to a request under Articles 35 (Access to Personal Information), 36 (Correction and Deletion of Personal Information), and 37 (Suspension of Processing of Personal Information) of the Personal Information Protection Act may file an administrative appeal in accordance with the Administrative Appeals Act.

※ For more information on administrative appeals, please refer to the Central Administrative Appeals Commission website (www.simpan.go.kr).

Article 13 Changes to the Privacy Policy

① This Privacy Policy is effective from January 1, 2026.